Terms of use

Welcome to our online store www.le vieux arganier.com. The services offered on this site are offered by Le Vieux Arganier, subject to the conditions set out below.

 1. Order

From the moment the customer has registered his order, he is deemed to have accepted it knowingly and without any reserve price, volumes and quantities offered for sale and ordered.

 2. Price

The prices of the products offered on the site are indicated in euros. All orders regardless of their country of origin are payable in euros. The selling price of the products are those in force at the time of the order including the shipping costs in France.

 The selling price of the products may change at any time by external events.

The shipping costs are billed to the customer (excluding France) and are charged in addition to the price of the products on the amount of the order.

3. VAT and taxes
Prices are in TTC

CEE: the products you order on the site are subject to VAT.

Other countries:
.When ordering from another country (outside Europe), the customer is the importer of the goods
.Customs duties, local taxes, import duties or state taxes may be payable.
These rights and fees are billed to the customer and reveal his full responsibility, both in terms of declarations and payments to the authorities and / or agencies of his
country.

4. Cancellation of order
No cancellation, total or partial can be accepted with the agreement of the seller.

5. Payment
Unless otherwise agreed, the products are payable with the order.

6. Payment by credit card
We are attached to the payment system by credit card payment via our bank.Your credit card information is collected only by this agency.

 You are assured of total confidentiality and security during your transactions.
The transaction will be exactly as in a traditional shop. After querying your account, the transaction is approved or rejected. In case of refusal,
your order will not be taken into account.The payment is secure, verified with 3D Secure and is protected from any dispute for fraud.

7. Delivery errors
The consumer must formulate with LEVIEUXARGANIER, the same day of delivery or at the latest the first working day following the delivery, 
any claim of error of delivery and / or non-conformity of products in kind or quality compared to indications on the order form.
Beyond this period, any claim will be rejected.
The formulation of this claim with the SELLER may be made to the postal or electronic address of Le Vieux Arganier.
 Any claim not made in the rules defined above and within the time limits can not be taken into account and release LEVIEUXARGANIER 
any responsibility towards the consumer.
 In case of error of delivery or exchange, any product to be exchanged or refunded must be returned to LEVIEUXARGANIER as a whole and 
in its original packaging in perfect condition at the ADDRESS of the SELLER.
 To be accepted, any return must be reported and have the prior agreement of LEVIEUXARGANIER, which in case of agreement,
the customer will forward the package to the correct address at his expense.

8. Return of goods
The customer has a period of 7 days from the date of receipt of the goods to return a non-compliant product. (It is necessary to warn us before return,
otherwise the returned product may be refused.To avoid any disputes, the declaration must be made by registered mail).
 

9. Email
When you buy on the site of Le Vieux Arganier or when you send us an email, you agree to receive emails from us.
 
10. Risk of loss
Any purchase of products on the site of Le Vieux Arganier is held under a contract of shipment. This means that the risk of loss of rights and property related
to the goods passes to you on our delivery to the carrier.
  
11. Product Description
Old Arganier does everything in its power to ensure greater accuracy on the site and does not guarantee that product descriptions
or other content on the site Le Vieux Arganier are accurate, complete, reliable, current or error-free.

12. Confidentiality
In the interest of smooth operation and transparency towards our customers and visitors, we strictly control how personal information is used and shared, and we
value the trust you place in us. Our policy is based on the principles included in the "Personal Information Protection and Electronic Documents Acts".
 We have therefore applied strict procedures under the following themes:
Why collect this information?
The information we collect allows us to continually customize and improve our services during your visit to our site: we do not make an online payment by a fully
independent body that guarantees the transaction by its high security and confidentiality.


13. The information you provide: 
We receive and store any information you enter on our website or we give in any other way. You may choose not to disclose certain information, but then you may
not be able to take advantage of some of our services, we will use the collected data in order, prepare you for personalized purchase suggestions, to improve our site
and to communicate with you.
 
Does Old Arganier disclose to you the information she receives?

No, Le Vieux Arganier does not share information from these clients with organizations or research groups.
 We do not share this information without your express
permission and only to organizations that have adopted this privacy policy or commercial practices respect the privacy of their customers strictly.
 
My personal information is really protected?
We strive to maintain the confidentiality of your information during your visit to the Internet using SSL (Secure Sockets Layer Protocol) which encrypts the
information you enter, and in particular ensures the confidentiality of your Internet banking.
 Information provided by you: personal information each time you
perform a search, place an order, respond to a questionnaire or contact our customer service by phone, email or when completing a questionnaire or coupon
participation in a game.
 By doing so, you may have provided data such as name, address and phone number or name, address or phone number of the people to whom
the purchases were shipped, and the content of the comments and emails you have made to us.
14. Accuracy of information:
We will retain your personal information and the updated accuracy necessary for that purpose for which they are intended. 

15. Delivery:
The terms of delivery and shipping charges are valid in the World.Our goods always travel at the risk of the recipient, even if delivery is free. 

16. Litigation:
In case of dispute or claim, the consumer will first contact the SELLER for an amicable solution.Any order placed through the site LEVIEUXARGANIER
carries the adhesion of the customer, and this without any restriction, to the general conditions of sale of the SELLER.
 In case of dispute or damage, it belongs to the
consignee indicated on the delivery receipt of the carrier of proven.